Terms of Service

1. About these terms

These terms apply to every order placed on the Chaléa online store. By placing an order, you accept them.

2. Who we are

3. Products and prices

Each product page describes the main features of the product. Prices are shown in your local currency. Shipping is free to the US, UK, Canada and Australia. Bundle discounts are applied automatically in the cart. Depending on your country, import duties or taxes may apply.

4. Orders and payment

Your order is confirmed once payment is received, and you'll get a confirmation email. Payments are processed securely at checkout.

5. Shipping

Estimated delivery times are listed on our Shipping page. If your order hasn't arrived within 30 days of dispatch, contact us and we'll send a replacement or refund you.

6. Returns

You can return items within 30 days of delivery. Details are on our Returns & Refunds page.

7. Your statutory rights

Nothing in these terms affects the rights you have under the consumer protection laws of your country.

8. Privacy

See our privacy policy.

9. Contact

Questions about these terms? Reach us through our Contact page.